As a complement to our Project Management Methodology, route7 uses our A.D.I.OS (Assess, Design, Implement, and Operate & Sustain) methodology on every delivery project. This process uses industry best practices and is followed by our experienced engineers and partners. Our proven and flexible A.D.I.OS delivery methodology allows for efficient delivery and seamless transition into operations, thereby enabling our customers to achieve their business and mission priorities while lowering total cost of ownership.
Key to the success of any project will be the upfront understanding of the customer requirements and a thorough knowledge of the current state environment. This, combined with proper planning will ensure a smooth implementation. During the Assess Phase, route7 consultants identify relevant project stakeholders, and establish roles and responsibilities. We then conduct a detailed assessment to understand our customer’s mission goals and objectives, identify the drivers for the initiative at hand, and develop detailed requirements based on this information. We also evaluate the customer’s current state to understand how the insertion of the new technology will impact existing operations, and to identify any other gaps that need to be addressed prior to the beginning of any implementation activities. By tailoring our approach around the goal-state environment defined by exhaustive requirements, route7 is able to mitigate risk, meet customer expectations and service level agreements, and program requirements. Typical deliverables from this key project phase include the Project Plan and the System Requirements Document.
In the Design phase of our methodology, route7 uses the requirements gathered during the Assess phase to develop a technology neutral High Level Design (HLD) and following that, upon customer approval, a technology specific Low Level Design for the solution. We review the design and make necessary decisions related to facility build out, cutover strategy, test plans, training plan, and device configurations (which parameters and features to turn on or off, and which protocols to use etc.). The Design phase also when project artifacts such as Implementation Plan, Migration Plan and User Acceptance Test Plan are developed.
The Implementation phase is where the design becomes reality. In this task area, route7 provides project planning, management and communication around site preparation, staging, installation and configuration of solution elements. The implementation team will inventory all equipment, and create and execute test plans to verify that the solution is deployed in accordance with the low-level design and the Implementation Plan. Documentation will then be completed and delivered to the customer.
Operate & Sustain
The Operations phase is the final phase of the implementation and transitions the solution from deployment to operations. Following the completion of installation and testing, route7 trains the customer support teams to manage various hardware and software components of the new solution. During the initial cutover process, our project teams will remain to troubleshoot any issues pertaining to the newly deployed solution. This phase includes activities such as monitoring the service offered by the solution including detecting and resolving any service disruptions in the newly implemented infrastructure as needed.