Unified Communications


Legacy collaboration methods such as email, instant messaging and text messaging that are in prevalent use within many government agencies, though adequate, lack the level of human interaction required for multi-function teams engaged in matrixed project teams.  The technology required to effect such interaction is complex and requires a phased and methodology based approach for deployment that would make adoption into a customer’s environment seamless.  route7 delivers the tools, technology and expertise you need to supercharge collaboration across your organization.  We offer this phased approach for introducing the Unified Communications functionality into your environment, beginning with basic IP based voice and voicemail at the Initial Operational Capabilities Phase, to messaging integration and desktop based video at the Enhanced Operational Capabilities Phase and finally graduating to full blown IP based Video Teleconferencing at the Final Operational Capabilities Phase.  As we add communication tools to your network platform, we help you to achieve maximum benefit from each tool via experience based insight and tight integration to assure all tools resonate with each other.  True to our proven A.D.I.OS delivery methodology, our approach begins with a diligent assessment of your environment to determine the most suited unified communications solution components that will enhance your operational efficiency.

route7 delivers a range of Unified Communications solutions:

  • Integration of next-generation voice systems with all forms of communication, including video and data.
  • Enhanced collaboration with rich media and video from any browser, from any site.
  • Real-time face-to-face high end collaboration that significantly improves productivity.
  • Streamlined access to your messages
  • Web/Voice Conferencing
  • Instant Messaging/Presence
  • IP based Contact Center applications that help you serve your customers better